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IDProjectCategoryView StatusDate SubmittedLast Update
0000813T99X171.00 SKB EagleSW Issuepublic2020-02-11 08:512020-09-28 12:17
Reporter(ALTech) Jason ParkAssigned To(SW) Kerwin Chen Due Date
PriorityurgentSeveritys2-severeReproducibilityhave not tried
Status closedResolutionnot fixable 
Summary0000813: [VOC][BFX-AT100] Video with noise on UHD channel.
DescriptionHI kerwin

I received one box from SKB VOC site.
as below video clip, only a video on UHD Channel is played abnormal with a lattice noise.
as a guide from Jingyu, i also attached a log for video state.
for capturing a log, i updated with SD image. original box is burnt with SU image.

please check as priority.

Thanks.
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Users monitoring this issue

User List (ALTech) Jason Park , (ALTech) Juyoung Park , (ALTech) SY Yoon

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(ALTech) Jason Park

2020-02-11 08:51

developer  

Screen_with_noise_on_UHD_Channel.mp4 (15,098,741 bytes)   
videoState_with_lattie_noise.txt (1,074 bytes)    
BFX-AT100:/ # cat /sys/class/video/video_state
zoom_start_x_lines:0.zoom_end_x_lines:3839.
zoom_start_y_lines:0.zoom_end_y_lines:2159.
frame parameters: pic_in_height 2160.
frame parameters: VPP_line_in_length_ 3840.
vscale_skip_count 0.
hscale_skip_count 0.
supscl_path 4.
supsc0_enable 0.
supsc1_enable 0.
supsc0_hori_ratio 0.
supsc1_hori_ratio 0.
supsc0_vert_ratio 0.
supsc1_vert_ratio 0.
spsc0_h_in 2160.
spsc1_h_in 2160.
spsc0_w_in 3840.
spsc1_w_in 3840.
video_input_w 3840.
video_input_h 2160.
clk_in_pps 666666656.
vpp_2pic_mode 0.
vpp_3d_scale 0.
vpp_3d_mode 0.
hscale phase step 0x1000000.
vscale phase step 0x1000000.
pps pre hsc enable 0.
pps pre vsc enable 0.
hscale filter coef 0.
vscale filter coef 0.
vpp_vert_chroma_filter_en 0.
post_blend_vd_h_start 0x0.
post_blend_vd_h_end 0xeff.
post_blend_vd_v_start 0x0.
post_blend_vd_v_end 0x86f.
VPP_hd_start_lines_ 0x0.
VPP_hd_end_lines_ 0xeff.
VPP_vd_start_lines_ 0x0.
VPP_vd_end_lines_ 0x86f.
VPP_hsc_startp 0x0.
VPP_hsc_endp 0xeff.
VPP_vsc_startp 0x0.
VPP_vsc_endp 0x86f.

(SW) Kerwin Chen

2020-02-11 17:25

developer   ~0003337

Hi Jason,

Could you try to play a UHD video in YouTube ?
If issue remains, I think something maybe wrong within that box.
Please return defect unit by RMA flow.

Thanks !

(ALTech) Jason Park

2020-02-17 11:22

developer   ~0003350

hi kerwin

as talked to you before, It also happen in playing VOD of youtube.
so we will deal this box as RMA process.
this ticket is changed as resolve status.
Thanks

Issue History

Date Modified Username Field Change
2020-02-11 08:51 (ALTech) Jason Park New Issue
2020-02-11 08:51 (ALTech) Jason Park Status new => assigned
2020-02-11 08:51 (ALTech) Jason Park Assigned To => (SW) Kerwin Chen
2020-02-11 08:51 (ALTech) Jason Park File Added: Screen_with_noise_on_UHD_Channel.mp4
2020-02-11 08:51 (ALTech) Jason Park File Added: videoState_with_lattie_noise.txt
2020-02-11 08:52 (ALTech) Jason Park Issue Monitored: (ALTech) SY Yoon
2020-02-11 08:52 (ALTech) Jason Park Issue Monitored: (ALTech) Juyoung Park
2020-02-11 08:52 (ALTech) Jason Park Issue Monitored: (ALTech) Jason Park
2020-02-11 17:25 (SW) Kerwin Chen Note Added: 0003337
2020-02-17 11:22 (ALTech) Jason Park Note Added: 0003350
2020-02-17 11:31 (ALTech) Jason Park Status assigned => resolved
2020-02-17 11:31 (ALTech) Jason Park Resolution open => not fixable
2020-09-28 12:17 (ALTech) Jason Park Status resolved => closed